As an alternative to buying a DVD, you can now also order and download
COMPLETE, FULL-LENGTH Hightide movies straight to your hard drive.Once your credit card has been approved (validation can take from 10 minutes to 8 hours) you will receive a confirmation e-mail with instructions how to start your download (don't worry, it's just a simple "click" away.
Some general information about the full-length video downloads:
Video Format / File Extension: H264 / QuickTime .mov
The downloads utilize the highest quality codec currently available:
H264 using 2-pass variable bitrate compression and deinterlacing.
Stereo sound: AAC compression
No other codec (including DivX or WMV9) can deliver such quality at a similar file size
File Sizes: between 500 Mb and 750 Mb.
Movie Dimensions: 720 x 576 pixels / 25 Frames per Second.
It is highly recommended that you only order the full-length video downloads if you are on a fast internet connection!
We will not issue a refund if you are on a slow connection and find yourself unable to donwload the files.
Movie files will download in .zip format. Once unzipped, just doubleclick it and enjoy.
FAQ• What software do I need to watch the movies?
ANSWER: You need one of the following players installed to watch the movies:
• Can I watch the movies also in full-screen mode?
ANSWER: Yes, if you are using Quicktime, you will need the pro-version. With all other players full-screen playback is free.
• How can I re-encode the movie files so I can burn them onto a DVD.
ANSWER: There is numerous commercial software available that will allow you easy, one-step conversion of different movie formats. Please understand that we cannot give customers a step-by-step tutorial. Most CD/DVD burning programms will give you such functionality.
• Do the new files have the same custom player interface as the old downloadable movies?
ANSWER: No, the new download movies have no custom interface whatsoever.
• Can I use Windows Media Player for playback?
• Why didn't you use DIVX for these new high quality files?
ANSWER: While offering good quality, DIVX is not as good as H264. Also, H264 is part of the specifications of HD-DVDs and Blue-Ray discs, it is an open standard and here to stay for the future.
• I have bought download movies from you in the past. Can I exchange the old downloads for the new higher quality files?
ANSWER: Sorry, no. We trust you understand that we cannot offer a trade-in programm for download files.
• I get audio but no image when playing back the movie?
ANSWER: You will need to upgrade to the very latest version of Quicktime or use Videolan Client. If you are using Windows ME you will have to use Videolan Client